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Refund Policy

We value your satisfaction and strive to provide a hassle-free return process. Please read our refund policy carefully:

30-Day Return Policy:

You have 30 days from the date of receiving your item to request a return.

Eligibility Criteria:

To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. You must also provide the receipt or proof of purchase.

Initiating a Return:

To start a return, please contact us at [email protected]. If your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

Return Address:

Moroccan Warehouse Address: Complexe Des Potiers De L’Oulja , Oulja, Salé 11030 Morocco

Cancellation Policy:

We accept cancellation requests within 6 hours of purchase.

Damages and Issues:

Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, please contact us immediately so we can address the issue promptly.

Exceptions / Non-Returnable Items:

Custom products, special orders, or personalized items cannot be returned.

Exchanges:

To exchange an item, please return the original item as per our return policy and place a new order for the desired item.

Refunds:

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or credit card company.

For any further queries or assistance, please do not hesitate to contact us at [email protected].

Thank you for choosing  Tamizart. Your satisfaction is our priority.

Tamizart

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