1. How fast do you ship?

We understand the importance of receiving your order promptly. Our shipping times vary depending on your location and the items you’ve purchased. For detailed information about shipping speeds and estimated delivery times, please refer to our Shipping Policy. Once your order has been dispatched, you’ll receive a tracking number to monitor its journey. Please note that additional customs charges may apply upon arrival in your country, and any associated fees are the responsibility of the recipient.

2. Do you offer wholesale options?

Yes, we do! For businesses interested in reselling our exquisite handmade goods, we have a wholesale program available. To learn more about our wholesale opportunities and pricing, please contact us at [email protected].

3. Can I place a custom order for a specific handicraft?

Certain items in our collection, such as our intricately woven straw baskets, may be available for custom orders. While this process may take some time due to the artisanal nature of our products, we’re happy to explore custom options for you. Please get in touch with us to discuss your requirements, and we’ll do our best to accommodate your request.

4. Do you ship internationally?

Yes, we proudly ship our handcrafted treasures to 47 countries across North America, South America, Europe, North Africa, and Asia. However, if your country isn’t currently on our shipping list, please inform us, and we’ll endeavor to expand our shipping services to include your location.

5. What is Tamizart’s tree planting and supporting communities facing challengin living conditions initiatives  ?

At Tamizart, we’re deeply committed to environmental sustainability and conservation. Our tree planting initiative is our way of giving back to the planet and combating deforestation. For every purchase made on our website, we pledge to plant three trees. These trees are strategically planted in regions where reforestation efforts are most needed, contributing to biodiversity, mitigating climate change, and supporting local communities.

In addition to our tree planting initiative, Tamizart is dedicated to supporting communities facing challenging living conditions, particularly those isolated in mountainous regions with harsh climates. Through partnerships with local charities and humanitarian organizations, we provide essential resources such as food, blankets, and clothing to individuals and families struggling to cope with extreme cold and snow. Our goal is to alleviate the hardships faced by these communities and offer them warmth, comfort, and assistance during difficult times.

6. Can I return or exchange my purchase if I’m not satisfied?

Absolutely! We want you to be delighted with your Tamizart purchase. If, for any reason, you’re not completely satisfied with your order, please refer to our Return and Exchange Policy for detailed instructions on how to initiate a return or exchange. Your satisfaction is our top priority, and we’ll do our utmost to ensure you’re happy with your Tamizart experience.

We hope these answers have addressed your queries. If you have any further questions or require additional assistance, don’t hesitate to contact us at [email protected]. We’re here to ensure your Tamizart experience is seamless and enjoyable.